FAQ
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What are the shipping options and delivery times?
We offer a variety of shipping options to meet your needs. Delivery times vary depending on the location and the selected shipping method. After your purchase, you will receive a tracking code to monitor your order.
How can I track my order?
After payment confirmation, you will receive an email with information to track your order status in real time.
What payment methods are accepted?
We accept all major credit cards, PayPal, and other secure payment options to make your purchase easy and safe.
Can I return or exchange my order?
Yes, we offer a return or exchange policy to ensure your satisfaction. Please contact us within [number of days] days after receiving your order for further details.
Is the coffee available in whole beans or ground?
We offer coffee both in whole beans and ground options to meet your preferences. Be sure to select the desired option before completing your purchase.
How is the coffee packaged to ensure freshness?
Our coffee is packaged in specially sealed bags to preserve flavor and freshness, ensuring it arrives with maximum quality.
Can I change my order after purchase?
Contact us as soon as possible if you need to adjust your order before it ships. We will do our best to assist you!
Where does the coffee come from?
Our coffee is sourced from regions known for their high-quality beans. Each package brings the authentic and unique flavor of Brazilian coffee
Can I change the delivery address after placing my order?
Yes, if your order hasn’t shipped yet, it’s possible to change the delivery address. Contact our team as soon as possible, and we’ll do our best to update the information before shipment.
How should I store the coffee after opening the package?
We recommend storing the coffee in an airtight container in a cool, dry place away from direct sunlight. This helps maintain the flavor and freshness for longer